Privacy Policy

This Privacy Policy describes the information Apella Technology Inc. (“Apella”, “we”, “our”, or “us”) collects when you use this website (the “Website”), how we use this information, with whom we share it, and the choices you have in connection with this. 

HIPAA

This Privacy Policy applies to your interactions with the Website. In its service offerings, Apella may collect and store protected health information (as defined by the Health Insurance Portability and Accountability Act of 1996) as a business associate. As a business associate, Apella cannot use or disclose protected health information in a way that the covered entity itself may not. For information on how your protected health information is collected, used, and shared, please refer to the applicable notice of privacy practices. 

INFORMATION WE COLLECT AND USE

Information Collected From You

Through your use of our Website, Apella may collect personal information, which is information that identifies you or relates to you as an identifiable individual. Specifically, when you contact Apella, we will collect your name, email address, and any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, communicate with you, and address any issues you may have. Apella may also use your personal information to comply with the law and for other limited circumstances as described in HOW WE SHARE YOUR INFORMATION.

Information Collected Automatically

In addition to the personal information you provide, we also collect information automatically via cookies as you use our Website. This information includes your:

Usage information: Information about your interaction with our Website, such as the pages you visit, the frequency of access, how much time you spend on each page, and what you click on. 

Device information: Information about the device you use to access our Website, such as hardware model, operating system, and your preferences. 

Location information: Information about your location, which may be determined through your IP address. 

To collect this information, our Website uses necessary, functional, and analytics cookies. We use this information to: (i) conduct analytics to improve the Website and enhance user experience; (ii) prevent fraudulent use of the Website; and (iii) diagnose Website errors, and in cases of abuse, track and mitigate the abuse.

To conduct analytics, we use Google Analytics. Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’ may use and share information collected by Google Analytics in accordance with its Terms of Use and Privacy Policy.  To opt-out of Google Analytics, you can download the Google Analytics opt-out browser add-on. 

In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent. 

HOW WE SHARE YOUR INFORMATION

Apella may need to share personal information identified in this Privacy Policy in the following instances: 

Within Apella: Where necessary, we may share your personal information within Apella in order to efficiently carry out our business and to the extent permitted by law. 

With service providers: We may share your personal information with our service providers that assist us in providing the Website.

In the event of a corporate reorganization: In the event that we enter into, or intend to enter into, a transaction that alters the structure of our organization, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our assets, we would share your personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share your personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.

For legal purposes: We will share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of use or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.

MARKETING EMAILS

You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Website or any assistance you request. 

DO NOT TRACK 

We do not support Do Not Track (DNT). Do not track is a web browser setting that informs a website that you do not want to be tracked.  

INFORMATION SECURITY 

We implement and maintain reasonable security measures to protect the personal information we collect and maintain. However, no security measure or modality of data transmission over the Internet is 100% secure and we are unable to guarantee the absolute security of the information we have collected from you. 

AGE RESTRICTION

The Website is not intended for individuals under the age of eighteen (18). 

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. We will post the changes to this page and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will notify you with a prominent post on our Website and obtain your consent, if required. 

CONTACT

If you have any questions about this Privacy Policy, please contact us at support@apella.io.

This Privacy Policy was last updated on June 3, 2021